Return & Refund Policy Thanks for shopping at

If you are not entirely satisfied with your purchase, we're here to help. You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.



Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

Please include your order confirmation number with your return so your account can be credited successfully.

It typically takes 1-3 days to fully process your Refund after it arrives to our fulfillment center. You’ll receive an email confirmation immediately once your return has been processed and a refund or credit has been issued.  


Your Dedicated Nineturns Team

returns Department

115 Anton Drive

Bridgeport,  CT 06606